Report a General Household Repair Report a General Household Repair Note: Questions marked by * are mandatory **If your repair is an emergency, please contact 0300 111 3555.** Tenancy Number *This is a mandatory field.First name *This is a mandatory field.Surname *This is a mandatory field.Email address *This is a mandatory field. Phone number Alternate contact number *This is a mandatory field.Address *This is a mandatory field.Post code *This is a mandatory field.UPRN *This is a mandatory field. Please tell us more about the problem. Where is the problem located in your home? *This is a mandatory field. When did the problem start ? *This is a mandatory field. What do you think caused the problem? Please tell us the most convenient times for an appointment. AM 8-12 PM 12-5 Monday Tuesday Wednesday Thursday Friday Any further information that you would like the contractor to know