When I try to log in, I am getting the message "Too many failed login attempts. Your account has been locked." | When I try to log in, I am getting the message "Too many failed login attempts. Your account has been locked." | FAQs

If you have typed in the wrong password three times your account will be locked for 15 minutes.  You will NOT be able to log in or change your password during these 15 minutes.  Any attempts to log in whilst your account is locked will add an additional 15 minutes.

If you have typed in the wrong password three times your account will be locked for 15 minutes.  You will NOT be able to log in or change your password during these 15 minutes.  Any attempts to log in whilst your account is locked will add an additional 15 minutes.