When I click on the link in the password reset email and enter my new password, I get the message "Verification key incorrect or expired." | When I click on the link in the password reset email and enter my new password, I get the message "Verification key incorrect or expired." | FAQs

The link in the password reset email expires after 20 minutes to protect your data security. Check that the email isn't more than 20 minutes old. If it is, simply return to the login screen and click "Forgot Password" again to request a new link.

The link in the password reset email expires after 20 minutes to protect your data security. Check that the email isn't more than 20 minutes old. If it is, simply return to the login screen and click "Forgot Password" again to request a new link.